Refund policy

Processing Times

Please allow for non custom orders a turn around time of 7-10 business days for processing and shipping. 

For Custom orders please allow no less than 10-14 business days for processing and shipping on all custom orders. 

 

Returns

All sales are final. No exceptions.

UPDATE: We are currently not accepting ANYTHING back die to COVID -19.  Please confirm orders before placing them as we will not be able to offer exchanges or returns.

We strive for excellence in our customer service and our products. Each item is inspected before it is shipped out. However, we do realize that things happen at times. 
You can always contact us for any question at covermeinlove7@gmail.com.

If you so happen to receive a defective item, you may exchange it, if it is not available in stock you may receive store credit. You must initiate the process within (7) seven days of receipt. You will be granted an additional seven (7) days for us to receive the item back.  After 14 days from the point of delivery, no exchanges or store credit will be considered or accepted.

Purchases made from a gift certificate will be refunded by an online store credit.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

IF AN ITEM IS RETURNED WITHOUT PRIOR AUTHORIZATION, THERE WILL BE AN AUTOMATIC $20 RESTOCKING FEE DEDUCTED FROM THE 'STORE CREDIT' YOU WOULD BE ENTITLED TO.

Buyer is responsible for contacting covermeinlove7@gmail.com to initiate return process. Buyer is responsible for all shipping costs.

Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed.

To complete your return, we require a receipt or proof of purchase.